Tech Mahindra Hiring Immediate Joiners for Technical Support Associate

Tech Mahindra Hiring Immediate Joiners: Tech Mahindra has launched an urgent recruitment drive for Technical Support Associates in Noida. The company is looking for professionals with international service desk experience to join immediately.

This is a high-paying opportunity for IT support professionals seeking a dynamic and challenging role.

Tech Mahindra Hiring Immediate Joiners

Job Overview:

  • Role: Associate/Senior Associate – Technical Support (Voice Process)
  • Location: Noida (NSEZ)
  • Experience Required: 1-5 years (International Service Desk experience mandatory)
  • Salary: ₹3-6 LPA
  • Work Schedule: 5 Days a Week (24×7 Environment)
  • Transport: Both-side cabs provided (within a 30 km radius)
  • Hiring Type: Immediate Joiners Only

Key Responsibilities:

  • Act as the single point of contact for IT issues and queries via phone and email
  • Handle end-to-end ticketing on the Service Now ITSM tool
  • Provide technical support for servers, networks, applications, and operating systems
  • Troubleshoot Active Directory, DNS, DHCP, and other IT-related issues
  • Escalate complex technical issues to appropriate teams
  • Analyze system logs to identify and resolve potential issues
  • Implement and maintain IT application systems

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Who Can Apply?

  • Minimum 1 year of experience in an International Service Desk role
  • NO domestic experience considered
  • Strong communication skills and ability to work in a high-pressure IT support environment
  • Knowledge of ITIL processes and ITSM tools (Service Now preferred)
  • B.Tech/B.E/BCA/MCA graduates preferred
  • IT Infrastructure Library (ITIL Foundation certification is a plus)

Interview Rounds:

  1. HR Screening Round
  2. Basic Communication Round
  3. Operations Round

How to Apply?

Candidates meeting the criteria should apply immediately via the Naukri portal. If shortlisted, all communication regarding interview rounds will be sent to the registered email address.

This is a hot job opening for tech professionals looking to advance their careers in IT support. Don’t miss out—apply now and secure your place at Tech Mahindra! Stay tuned for more breaking job updates.

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