HCLTech Opens Graduate Trainee Hiring for Freshers – Lucknow and Nagpur

HCLTech Opens Graduate Trainee Hiring: HCLTech, a global leader in IT services and digital transformation, has announced a massive hiring drive for Graduate Trainees at its Lucknow and Nagpur offices.

This is a golden opportunity for fresh graduates from the 2021, 2022, 2023, and 2024 batches to kickstart their careers in the Global Service Desk domain.

HCLTech Opens Graduate Trainee Hiring – Key Highlights

  • Job Role: Graduate Trainee
  • Location: Lucknow, Nagpur
  • Eligibility: Any fresher graduate (2021–2024 pass-outs)
  • Salary: As per HCLTech standard grid (applicable for candidates meeting 60%+ eligibility criteria)
  • Employment Type: Full-time, Permanent

Job Responsibilities

HCLTech is seeking tech-savvy candidates with excellent communication skills to provide world-class IT support. Responsibilities include:

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  • Technical Support: Diagnose and resolve hardware, software, and network issues via phone, email, and chat.
  • Incident Management: Track, document, and manage technical problems using an Incident Management System.
  • User Account Management: Administer and provide provisioning support for IT accounts.
  • Escalation & Resolution: Route complex technical issues to 2nd and 3rd-level IT support teams.
  • Troubleshooting: Address client software, hardware, and network connectivity problems.
  • Customer Service Excellence: Ensure high customer satisfaction through quick issue resolution.
  • Training & Documentation: Update knowledge bases, assist in training new recruits, and develop process documentation.

Eligibility Criteria

  • Educational Qualification: Any graduate from 2021, 2022, 2023, or 2024 batches.
  • Communication Skills: Strong verbal and written communication is mandatory.
  • Technical Skills: Basic understanding of networking, IT troubleshooting, and remote desktop support.

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Why Join HCLTech?

  • Work with a Global IT Leader: Be part of a company that operates in over 50 countries with a workforce of 220,000+ employees.
  • Career Growth Opportunities: Access to training, certifications, and upskilling programs.
  • Competitive Salary & Benefits: Market-standard salary with performance-based incentives.
  • Diverse Work Environment: Collaborate with IT professionals worldwide.
  • Learning & Development: Get hands-on experience with cutting-edge technologies.

How to Apply?

Interested candidates should apply immediately. Shortlisted applicants will receive all communication via registered email. Keep checking your inbox for further details on the selection process.

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