HCLTech Opens Graduate Trainee Hiring: HCLTech, a global leader in IT services and digital transformation, has announced a massive hiring drive for Graduate Trainees at its Lucknow and Nagpur offices.
This is a golden opportunity for fresh graduates from the 2021, 2022, 2023, and 2024 batches to kickstart their careers in the Global Service Desk domain.
HCLTech Opens Graduate Trainee Hiring – Key Highlights
- Job Role: Graduate Trainee
- Location: Lucknow, Nagpur
- Eligibility: Any fresher graduate (2021–2024 pass-outs)
- Salary: As per HCLTech standard grid (applicable for candidates meeting 60%+ eligibility criteria)
- Employment Type: Full-time, Permanent
Job Responsibilities
HCLTech is seeking tech-savvy candidates with excellent communication skills to provide world-class IT support. Responsibilities include:
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- Technical Support: Diagnose and resolve hardware, software, and network issues via phone, email, and chat.
- Incident Management: Track, document, and manage technical problems using an Incident Management System.
- User Account Management: Administer and provide provisioning support for IT accounts.
- Escalation & Resolution: Route complex technical issues to 2nd and 3rd-level IT support teams.
- Troubleshooting: Address client software, hardware, and network connectivity problems.
- Customer Service Excellence: Ensure high customer satisfaction through quick issue resolution.
- Training & Documentation: Update knowledge bases, assist in training new recruits, and develop process documentation.
Eligibility Criteria
- Educational Qualification: Any graduate from 2021, 2022, 2023, or 2024 batches.
- Communication Skills: Strong verbal and written communication is mandatory.
- Technical Skills: Basic understanding of networking, IT troubleshooting, and remote desktop support.
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Why Join HCLTech?
- Work with a Global IT Leader: Be part of a company that operates in over 50 countries with a workforce of 220,000+ employees.
- Career Growth Opportunities: Access to training, certifications, and upskilling programs.
- Competitive Salary & Benefits: Market-standard salary with performance-based incentives.
- Diverse Work Environment: Collaborate with IT professionals worldwide.
- Learning & Development: Get hands-on experience with cutting-edge technologies.
How to Apply?
Interested candidates should apply immediately. Shortlisted applicants will receive all communication via registered email. Keep checking your inbox for further details on the selection process.